Privacy policy

This notice explains what My Vision Eye Care (“we”) collects through this website, why, how long we keep it and the choices you have. It is written with India’s Digital Personal Data Protection Act, 2023 in mind.

What the appointment form collects

When you fill in the appointment form, we receive:

• your name and mobile number;
• the day you would prefer to visit;
• the general reason for your visit (cataract, eye check-up, glaucoma or other);
• if you reached us through an advertisement, a reference code for that ad click.

Why we collect it

We use these details only to contact you and arrange your appointment, and to understand which of our advertisements lead people to us. By submitting the form you consent to this use. We do not sell your details.

How long we keep it

Your request reaches us by email. It is not stored in a database on this website. We keep the email for up to 12 months and then delete it, unless you become a patient, in which case your details form part of your medical record and are kept as the law requires.

WhatsApp and phone

If you message us on WhatsApp or call us, your number and anything you tell us reach our front desk. WhatsApp is run by Meta and its own privacy policy applies to messages sent through it. If you arrive from one of our ads, the opening message may include a short reference such as “Ref GA-CAT” so we know which ad you came from.

Cookies, Google Analytics and Google Ads

This website uses cookies and similar browser storage from Google Analytics and Google Ads, loaded through Google Tag Manager. They help us count visits, see which pages are useful, and measure whether our ads lead to calls, WhatsApp messages or appointment requests. We also store an ad-click reference in your browser for 90 days.

We do not send your name, phone number, email or medical concern to Google Analytics or Google Ads. You can clear cookies in your browser at any time, or install Google’s Analytics opt-out add-on.

Your rights

You may ask us to show, correct or delete the details you have given us through this website, or withdraw your consent. To do so, or to raise a concern, write to hello@myvisioneyecare.com or call +91 79 2749 9628.

Contact

My Vision Eye Care, 111, 112, Abhishek Complex, Besides Kameshwar Mahadev, Ankur Cross Roads, Naranpura, Ahmedabad- 380 013, India.